Terms and Conditions

1 About Tamimi Store

Tamimi Electronics Store is a specialized store selling electronic products, mobile phones, tablets, accessories, headphones, chargers, cables, smartwatches, and other products displayed on the website.

The store is committed to providing a clear and organized shopping experience, clarifying product data, prices, payment methods, shipping, exchange, return, and warranty as much as possible within the store pages.

2 Acceptance of Terms and Conditions

• The customer's use of the website means their awareness and acceptance of the terms and conditions and store policies.
• Completing an order within the store signifies the customer's agreement to the order details, price, payment method, and shipping and return policy.
• The store has the right to update the terms and conditions from time to time, and the version published on the website at the time of use is adopted.
• If the customer does not agree to any of the terms, please do not complete the order and contact customer service for inquiries.

3 Customer Responsibility for Order Data

The customer is responsible for entering correct and clear data when completing an order, as accurate data helps in preparing and shipping the order correctly.

4 Prices and Offers

• Prices displayed within the store are subject to updates based on offers, availability, and changes from suppliers or the market.
• Offers and discounts are for a limited period or until stock runs out, and may be modified or stopped according to the store's policy.
• The final approved price is the price displayed to the customer upon order completion, unless there is a technical or unintentional error.
• In case of a clear and unintentional error in pricing, the store has the right to contact the customer to confirm the correct price or cancel the order and refund the amount if payment has been made in advance.

5 Product Availability and Stock

Tamimi Store strives to update product availability as much as possible; however, the availability of some products may change due to rapid sales or inventory updates.

• The appearance of a product in the store does not necessarily guarantee its availability until the order is confirmed and prepared.
• The customer may be contacted if the product is unavailable after ordering.
• In case of product unavailability, a suitable alternative may be suggested, the product may be canceled from the order, or a refund may be issued if payment has been made in advance.
• Some versions, colors, or capacities may vary depending on what is available from the supplier or in stock.

6 Product Images and Specifications

Product images and specifications displayed within the store aim to illustrate the product to the customer in the best possible way. However, some minor details may vary depending on screen settings, lighting, product version, or manufacturer updates.

• Color shades may differ slightly between the image and the actual product due to varying display screens.
• Some minor details in shape or packaging may differ depending on the product version or supply batch.
• The customer relies on the description and specifications provided on the product page when making a purchase decision.
• If there is an inquiry about a specific specification, it is preferable to contact customer service before completing the order.

7 Warranty, Exchange, and Return

Warranty, exchange, or return conditions may vary from one product to another depending on the product's nature, brand, supplier, agent, or manufacturer.

• Each product may have different warranty conditions, which are clarified on the product page, invoice, or warranty certificate, if available.
• Exchange and return requests are subject to the exchange and return policy published within the store.
• Products that have been opened, installed, or used may be subject to special conditions depending on their nature.
• Electronic products may require technical inspection before approving exchange, return, or warranty.

8 Order Confirmation and Customer Communication

Tamimi Store has the right to communicate with the customer after order completion to confirm data, review order details, or clarify any important information before preparation or shipping.

• The customer may be contacted by phone or any available communication method to confirm the order.
• If the customer cannot be reached, order preparation may be delayed or canceled depending on the situation.
• The store may request confirmation of some data before sending the order, especially for high-value orders or unclear data.
• The phone number registered in the order must be correct and available for response.

9 Unintentional Errors in Data or Prices

Unintentional errors may occur in displaying prices, descriptions, images, stock, or product data due to a technical error or incomplete update.

• The store has the right to correct any unintentional error in data or prices.
• If the error affects the order, the customer will be contacted to clarify the correction before fulfilling the order.
• If the customer does not agree to the modification, they have the right to cancel the order and receive a refund if payment has been made in advance.
• The store is not obligated to fulfill an order at a price or with data proven to be the result of a clear and unintentional error.

10 Customer Legal Rights

These terms and conditions do not aim to cancel or reduce any legal rights granted to the customer under consumer protection laws and regulations.

11 Updates to Terms and Conditions

Tamimi Store may update these terms and conditions from time to time in accordance with store development, policy updates, or operational requirements.

• The terms published on the website at the time of the customer's use of the store or at the time of order completion apply.
• It is advisable to review this page from time to time for any updates.
• Continued use of the website after the terms are updated signifies the customer's acceptance of the updated version.